Last Updated: 5 August 2025

BuildONYX ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you subscribe to our email updates about our 3D-printable products and services.

Information We Collect

When you subscribe to our email updates, we may collect:

• Email Address: Required for sending you updates and communications
• Name: Optional, used for personalization of communications
• Subscription Preferences: Your interests in specific product categories or update types
• Technical Information: IP address and device type for delivery optimization
• Engagement Data: Email open rates, click-through rates, and interaction with our content

How We Use Your Information

We use your information to:

• Send you email updates about new 3D-printable product designs
• Share company news, product launches, and special offers
• Provide technical support and customer service
• Improve our email content and delivery
• Comply with legal obligations

Legal Basis for Processing

We process your personal information based on:

• Consent: You have explicitly opted in to receive our email updates
• Legitimate Interest: To provide you with relevant product information and improve our services

Information Sharing

We never sell, rent, or share your personal information with third parties, except:

• Service Providers: We may use trusted third-party email service providers to deliver our communications
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments of our systems
• Limited access to personal information on a need-to-know basis
• Secure storage with reputable service providers

Your Rights

You have the right to:

• Unsubscribe: Stop receiving emails at any time using the unsubscribe link in our emails
• Access: Request information about the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a machine-readable format

Data Retention

We retain your email subscription information as long as:

• You remain subscribed to our email updates
• Required for legal or business purposes
• You request deletion of your information

After unsubscribing, we may retain your email address on a suppression list to ensure we don't accidentally re-add you to our mailing list.

Third-Party Services

Our email system may integrate with third-party analytics and delivery services such as Zoho Campaigns or Google Analytics. These services have their own privacy policies, and we encourage you to review them. We select partners who maintain high privacy and security standards.

International Data Transfers

If you are located outside our primary business location (Canada), your information may be transferred to and processed in other countries. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify subscribers of material changes via email or by posting the updated policy on our website. Continued subscription after changes indicates acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

buildONYX
Email: david@buildonyx.com
Website: https://buildonyx.com

By subscribing to buildONYX email updates, you acknowledge that you have read and understood this Privacy Policy.